Terms and Conditions

Agreement to our legal terms. We are Luna Bee ('Company', 'we', 'us', 'our'). We operate the website https://lunabee.in (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

You can contact us by phone at +91 96337 76347, or by email at hello@lunabee.in.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and Luna Bee, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the 'Last updated' date. It is your responsibility to periodically review these Legal Terms to stay informed of updates.

The Services are intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services.

Table of contents

1. Our Services
2. Intellectual property rights
3. User representations
4. User registration
5. Products
6. Purchases and payment
7. Return policy
8. Prohibited activities
9. User generated contributions
10. Contribution license
11. Guidelines for reviews
12. Third-party websites and content
13. Advertisers
14. Services management
15. Privacy policy
16. Copyright infringements
17. Term and termination
18. Modifications and interruptions
19. Governing law
20. Dispute resolution
21. Corrections
22. Disclaimer
23. Limitations of liability
24. Indemnification
25. User data
26. Electronic communications, transactions, and signatures
27. Miscellaneous
28. Contact us

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

2. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks'). The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use only. No part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

3. User representations

By using the Services, you represent and warrant that all registration information you submit will be true, accurate, current, and complete; that you will maintain the accuracy of such information; that you have the legal capacity and agree to comply with these Legal Terms; that you are not under the age of 13; that you will not access the Services through automated or non-human means; that you will not use the Services for any illegal or unauthorised purpose; and that your use of the Services will not violate any applicable law or regulation.

4. User registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine that such username is inappropriate, obscene, or otherwise objectionable.

5. Products

We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

6. Purchases and payment

We accept the following forms of payment: Visa, Mastercard, and UPI. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. All payments shall be in INR. You agree to pay all charges at the prices then in effect for your purchases and any applicable delivery fees. We reserve the right to refuse any order placed through the Services and to limit or cancel quantities purchased per person, per household, or per order.

7. Return policy

All sales are final and no refund will be issued. Please review our Cancellation and Refund Policy before making a purchase.

8. Prohibited activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us. As a user of the Services, you agree not to systematically retrieve data to create a collection or database without written permission; trick, defraud, or mislead us and other users; circumvent, disable, or interfere with security-related features of the Services; use the Services in a manner inconsistent with any applicable laws; upload or transmit viruses or any material that interferes with the use of the Services; engage in automated use of the system; or use the Services to advertise or offer to sell goods and services without authorisation.

9. User generated contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality. Contributions may be viewable by other users and through third-party websites, and may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you represent and warrant that they do not infringe the proprietary rights of any third party, are not false, inaccurate, or misleading, and do not violate any applicable law or regulation.

10. Contribution license

By posting your Contributions to any part of the Services, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, publish, broadcast, store, and distribute such Contributions. We do not assert any ownership over your Contributions; you retain full ownership of all of your Contributions.

11. Guidelines for reviews

We may provide you areas on the Services to leave reviews or ratings. Your reviews should be based on firsthand experience, should not contain offensive or abusive language, should not contain discriminatory references, and should not contain false or misleading statements. We may accept, reject, or remove reviews in our sole discretion.

12. Third-party websites and content

The Services may contain links to other websites ('Third-Party Websites') and content belonging to third parties ('Third-Party Content'). Such Third-Party Websites and Content are not investigated, monitored, or checked for accuracy by us. If you decide to access any Third-Party Websites or use any Third-Party Content, you do so at your own risk.

13. Advertisers

We allow advertisers to display their advertisements and other information in certain areas of the Services. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

14. Services management

We reserve the right, but not the obligation, to monitor the Services for violations of these Legal Terms, take appropriate legal action against anyone who violates the law or these Legal Terms, and otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

15. Privacy policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in India.

16. Copyright infringements

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below.

17. Term and termination

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason. We may terminate your use or participation in the Services or delete your account and any content at any time, without warning, in our sole discretion.

18. Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

19. Governing law

These Legal Terms shall be governed by and defined following the laws of India. Luna Bee and yourself irrevocably consent that the courts of India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

20. Dispute resolution

You agree to irrevocably submit all disputes related to these Legal Terms to the jurisdiction of the courts of India.

21. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors and to change or update the information on the Services at any time, without prior notice.

22. Disclaimer

The Services are provided on an as-is and as-available basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

23. Limitations of liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of the Services, even if we have been advised of the possibility of such damages.

24. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of your Contributions, use of the Services, breach of these Legal Terms, or your violation of the rights of a third party.

25. User data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

26. Electronic communications, transactions, and signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

27. Miscellaneous

These Legal Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions.

28. Contact us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Luna Bee
Chalil Kizhakke thalappil, Thottathil House, Irumbuzhi PO, Malappuram, Kerala 676509, India
Phone: +91 96337 76347
hello@lunabee.in