Shipping and Delivery Policy

This Shipping & Delivery Policy is part of our Terms and Conditions ('Terms') and should therefore be read alongside our main Terms and Conditions.

At Luna Bee, our ultimate goal is to offer services and products that exceed our customers' expectations. Our Shipping and Delivery Policy guarantees that your orders reach your doorstep in the most efficient manner. We proudly offer free delivery on all orders over ₹250 to ensure an excellent shopping experience.

The delivery partners we trust for our service are Delhivery, Blue Dart, and DTDC, all of which stand out in the industry for their reliability and effectiveness. Our collaboration with these renowned partners allows us to cater to different regions in India proficiently, guaranteeing that your orders are handled properly and delivered on time.

Typically, delivery should take between 6 to 10 working days. However, please note that the delivery window may vary depending on the location within India. We are committed to ensuring that our customers are constantly updated regarding the status of their orders and the estimated delivery time.

At the moment, Luna Bee does not offer international shipping. We currently focus our operations and delivery services within India. However, we are always open to exploring new business opportunities. If you have any propositions regarding international business, do not hesitate to get in touch with our support team.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

How can you contact us about this policy?

If you have any further questions or comments, you may contact us by email at hello@lunabee.in or WhatsApp at +91 96337 76347.

Thank you for choosing Luna Bee. We assure you of our continuous efforts to provide efficient delivery services and improve your shopping experience.